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Not sure which package suits you? Call us on 01397 706000 — we'll talk you through it.
Please read the important information below before continuing.
Your right to cancel
You have 14 calendar days to cancel this order from the date your contract is confirmed, at no cost and without giving any reason (Consumer Contracts Regulations 2013).
If you ask us to begin installation within that 14-day window and your connection goes live, your right to cancel ends at the point the service is activated.
Minimum contract term:
Your minimum term begins on the date your connection goes live at your property — not on the date you place this order. If you cancel after your service starts but before the end of your minimum term, an early termination charge (ETC) will apply, calculated on your remaining monthly payments.
After your minimum term
Your service continues on a rolling monthly basis at the same price. You can cancel at any time with 30 days' written notice — no exit fees apply after your minimum term.
To cancel or if you have any questions, call us on 01397 706000. Full terms and conditions are provided with your order confirmation.
Would you like to use your existing phone handset?
This determines which type of device we recommend for your VoIP connection.
Would you like to keep your existing phone number?
Number porting is subject to your current provider's process. We'll contact you to arrange the transfer.
Your contact details
Key Terms
Minimum term: —
Early termination charge applies if cancelled before your minimum term ends
Monthly payment by Direct Debit — you authorise this on the next screen
30 days notice to cancel after your minimum term
Any price changes notified at least 30 days in advance
Payment by Direct Debit
Secured by GoCardless. You'll be taken to their secure page to authorise your Direct Debit before your order is confirmed.
Rather call us? 01397 706000 — we can take your order over the phone.
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Why choose us?
Terms & Conditions
Comms West Broadband Service
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